Welcome to Ultra Punch Toyco, your trusted destination for premium metal wall art designed to enhance your living space. We are committed to providing a seamless shopping experience, and our Shipping Policy outlines all the essential details to keep you informed about our shipping process.
For any additional questions, please feel free to reach out to us at [email protected].
Order Processing Time
All orders placed on UltraPunchToyco.com are processed swiftly to ensure timely delivery.
- Handling Time: 1-2 business days (Monday to Friday)
- Orders placed before 5:00 PM (Eastern Standard Time) will begin processing the same day.
- Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.
Estimated Shipping & Delivery Time
We strive to deliver your metal wall art as quickly as possible. Once your order is processed, the estimated delivery time is:
- Transit Time: 3-5 business days (Monday to Friday)
- Total Estimated Delivery Time: 4-7 business days, depending on your location.
We currently ship only within the United States.
Free Shipping on All Orders
Enjoy free standard shipping on all orders — no minimum purchase required. We are proud to offer this perk to all customers across the USA.
Delivery Locations
We currently deliver to all 50 states across the USA, including residential, business, and P.O. Box addresses. At this time, we do not offer international shipping.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor your shipment’s progress directly from our shipping partner’s website.
Delivery Delays
While we work hard to ensure timely deliveries, unforeseen circumstances such as weather events, natural disasters, or carrier delays may impact your delivery schedule. If your package is significantly delayed, please contact our support team, and we will work to resolve the issue promptly.
Order Changes & Address Corrections
If you need to update your shipping address after placing an order, please contact us immediately at [email protected]. Changes can only be made before the order has shipped.
Lost or Stolen Packages
Ultra Punch Toyco is not responsible for packages marked as “delivered” but reported missing. We recommend checking with neighbors, household members, or building managers first. If you still cannot locate your package, please contact the carrier directly or reach out to us for assistance.
Damaged or Defective Items
If your metal wall art arrives damaged or defective, please contact us within 48 hours of delivery. We will work with you to replace the item or issue a refund, depending on your preference. For faster resolution, please provide photos of the damaged product and packaging.
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery. Products must be in new condition and returned via mail. Visit our Return & Refund Policy page for full details.
- Restocking Fees: None
- Refund Processing Time: 5 days after receiving your return
Contact Us
If you have any questions about our Shipping Policy, delivery timelines, or order tracking, our customer service team is happy to assist you.
Email: [email protected]
Address: 5908 Red Coach Rd, Dayton, OH 45429, USA